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Collaborative Care in the real world, not the white board
Concert Health can help your primary care network deliver effective, affordable collaborative care. Together, we can get your members the support they need, delight primary care teams, and rationalize referrals to high-quality specialists.
Key Benefits

Increased access
Offering integrated behavioral health services directly within primary care ensures that members’ needs, both medical and behavioral, are met within hours rather than weeks.

Turnkey services
Specifically designed for primary care and women’s health, our remotely-accessible network makes integrating Concert feasible for medical groups small to large.

Value-based, high-quality care
Our treat-to-target approach and measurement-based care delivers results that help plans and primary care both thrive during the transition to value-based payment models.

Member visibility
Concert’s modern data platform can help you identify high risk members for direct outreach. Our monthly reporting can help you understand clinical risk, adoption, and outcomes across your network.

Diagram adapted from The AIMS Center at the University of Washington’s visual representation of the Collaborative Care protocol.
How it works
1.
Concert helps your network take a population approach to behavioral health. We identify patients through screening tools, prescription data, and provider referrals.
2.
A member of the Concert Health team will schedule time with the patient for the clinician to contact them. Our clinicians directly connect with patients, who can choose to engage via video or telephone.
3.
Collaborative Care clinicians work with patients to set goals, provide counseling, monitor medications, and regularly assess symptoms. They document directly into the PCPs medical record, ensuring consistent, coordinated care.
4.
Concert makes sure practices can bill and collect for collaborative care, which is a covered benefit for Medicare, commercial insurances, and Medicaid in an increasing number of states.
5.
Together, Concert clinicians and PCPs treat patients and build key relapse prevention capabilities/strategies, empowered by Concert’s technology platform to help scale this excellent care.